Free side-by-side research

ServiceTitan vs FieldPulse

Source-linked differences for HVAC operators. No sponsored winner and no blended review score.

Vendors cannot buy placement

ServiceTitan

Vendor-source research

A broad operations platform for HVAC contractors that need dispatch, sales, reporting, pricebook and customer-service workflows in one system.

Best fit: Established HVAC businesses with complex operations
Pricing visibility: Custom quote
Source check: July 13, 2026

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FieldPulse

Vendor-source research

A configurable field-service platform covering scheduling, work orders, estimates, invoices, mobile operations, assets and reporting.

Best fit: Mobile-first contractors needing configurable workflows
Pricing visibility: Seat-based quote
Source check: July 13, 2026

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Which product fits which HVAC operation?

This is a fit comparison, not a universal winner. Validate the decisive workflow and total contract cost in both demos.

ServiceTitan

Start here when: Established HVAC businesses with complex operations.

Pricing visibility: Custom quote
Research position: The strongest starting point for established teams that can support a larger implementation and want deep operational controls.

FieldPulse

Start here when: Mobile-first contractors needing configurable workflows.

Pricing visibility: Seat-based quote
Research position: A flexible candidate for HVAC teams that value configurable field workflows and want to compare seat-based pricing directly.

External review evidence

Ratings are kept separate because software directories, app stores and company-location reviews measure different experiences.

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Review platform	ServiceTitan	FieldPulse
Apple App Store	No verified listing in this research pass	4.0/5113 ratingsChecked July 13, 2026 · open source ↗
Apple App Store — Field	3.4/54,139 ratingsChecked July 13, 2026 · open source ↗ ServiceTitan Field for iPhone and iPad.	No verified listing in this research pass
Apple App Store — Mobile	3.0/51,621 ratingsChecked July 13, 2026 · open source ↗ Separate ServiceTitan Mobile listing.	No verified listing in this research pass
Google Play	3.4/5425 reviewsChecked July 13, 2026 · open source ↗ Visible review sample: Visible recent reviews repeatedly cited slowness, controls or fields not working, and clock or job-status failures. ServiceTitan Field for Android; phone review section.	3.2/565 reviewsChecked July 13, 2026 · open source ↗ Visible review sample: More than one visible review cited photos that did not transfer or finish uploading; extra workflow steps were also mentioned.

We do not calculate a single “reputation score.” Compare rating, volume, audience and recent themes at the original source.

Published capabilities to verify

These items come from vendor documentation. Treat them as a demo agenda, not proof of workflow quality.

ServiceTitan

Scheduling and dispatchAsk for a live workflow
Mobile technician workflowsAsk for a live workflow
Estimates and pricebookAsk for a live workflow
Payments and financing workflowsAsk for a live workflow
Reporting and call-center toolsAsk for a live workflow

FieldPulse

Scheduling and dispatchAsk for a live workflow
Work orders and projectsAsk for a live workflow
Estimates and invoicesAsk for a live workflow
Mobile appAsk for a live workflow
Asset and inventory managementAsk for a live workflow

Buyer fit, strengths and cautions

Research interpretation based on current positioning and official documentation—not a substitute for implementation references.

ServiceTitan

The strongest starting point for established teams that can support a larger implementation and want deep operational controls.

Potential strengths

Deep HVAC-specific workflow coverage
Strong reporting and operational controls
Built for multi-role teams

Cautions to validate

Pricing requires a sales process
Implementation may be heavier than small teams need

FieldPulse

A flexible candidate for HVAC teams that value configurable field workflows and want to compare seat-based pricing directly.

Potential strengths

Configurable workflow breadth
Strong mobile positioning
Asset and inventory capabilities

Cautions to validate

Public page does not display a simple entry price
Configuration depth should be scoped during demo

Source register

Open the evidence directly. Dates describe our last check, not a promise that the vendor page has remained unchanged.

ServiceTitan

ServiceTitan official website ↗Checked July 13, 2026
Vendor pricing page ↗Confirm quote and contract terms directly

FieldPulse

FieldPulse pricing ↗Checked July 13, 2026
Vendor pricing page ↗Confirm quote and contract terms directly

Run the same demo with both vendors

A fair comparison uses identical data and workflow scenarios.

Urgent dispatch: Insert a no-cooling call into a full board and reassign by skill and drive time.
Recurring maintenance: Schedule an agreement visit, expose capacity and handle a customer reschedule.
Estimate-to-cash: Build three options, capture approval, invoice and payment without re-entering data.
Equipment history: Find model, warranty, prior repairs, photos and recommendations from the incoming call.
Exit test: Export customers, properties, equipment, notes, attachments and financial records in documented formats.

ServiceTitan

FieldPulse

Which product fits which HVAC operation?

ServiceTitan

FieldPulse

External review evidence

Published capabilities to verify

ServiceTitan

FieldPulse

Buyer fit, strengths and cautions

ServiceTitan

Potential strengths

Cautions to validate

FieldPulse

Potential strengths

Cautions to validate

Source register

ServiceTitan

FieldPulse

Run the same demo with both vendors

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